Pa-sample ng isang “spammer-scammer-or-simply-entrepreneurial”?
To comply with the mandate of the SIM
REGISTRATION LAW, a lot of us hurried to fulfill the requirements. Even when a number
of criticisms can be raised against the new law (Republic Act 11934).
And besting the silence in my quiet corner, this
writer recently got an out-of-line call.
The call
was made on my mobile and the other man, upon hearing my voice said, “baka
gusto ninyong magpalit ng sim. Nagbebenta ako.”
Something
to this effect.
Caught by surprise,
was a reply on my end: “Where did you get my number?”.
The man revealed
it was from a list. More like the information about my mobile was fished right out.
I cannot understate
the man’s impudent gesture. It was like a zero-in.
Let’s
further this on the side of how complaints are supposed to be handled by the
right personnel or authorities, whom local subscribers go to when a spam/scam
or anonymous call is done.
There is
an actual call to action at the National Telecommunications website that
advises the public where to send a complaint, and this can be done via text.
The site
also protrudes an email address where ordinary Filipinos can send their complaints.
Expectedly,
all that could be gotten from sending a complaint to the address given is an NR (no
reaction), as of posting time.
However, a
response is awaited from the National Telecommunications Commission “hotline”, is
not the real issue.
The pressing
concern is whether a government office expected by the public to act on a complaint, does have the capability and required number of personnel
to resolve issues about spamming and scamming as reported.
Based on the NR received, complaining about a spam call/ fraudulent sim seller seems like a trivial inconvenience to make.
In another
instance, having been on the receiving end of spam messages many times prior to the call received from a pushy sim seller, complaining about such also did not
benefit a reply from a mobile services provider.
This site
is open to comments and reactions regarding this issue.