Home Credit Violates Customer Privacy

When two strangers pop out, and introduce themselves as loan collectors, are customers supposed to take it lightly?

As if customer privacy and laws against intimidation and harassment in the country are not enough to protect women customers of loan apps and companies, these two men whose names were written here have violated a customer right to privacy.

The employees represent Home Credit app, a loan company so prominent in the Philippines and popular among women.  

Sadly this company does not recognize customer privacy as the "boss" of these employees ask about what customer privacy rights are that this writer is talking about,  when they are just there to collect loans in the privacy of their customer home?

Home Credit is one of the loan companies in the country that deface it's customers with calls text shame and field visits scare. 

The company sends robotic calls, flood agent calls to customers  which they justify as standard for due or remiss accounts, and now field visits are also being employed apparently.

In a country with stringent measures in place guarding home privacy, businesses insist unfalteringly,  that they lord it over consumers, for the sake of collecting payments for debts, and  rights of customers are dismissed down to the bottom of the ladder  by field agents and loan collection agencies thus exposing women to privacy and customer data incursions.

The boss of these field agents dismissed the appeal for customer privacy when as a customer an appeal is made to reflex back to app based collection methods where the Home  Credit app exhausts its leads for customer base.

 

House visits are a violation of customer privacy.